Privacy Policy for Lunawat Automation
Effective Date: August 12, 2025
This Privacy Policy explains how Lunawat Automation (“we,” “us,” or “our”) collects, uses, and protects the personal information of our customers, website visitors, and business partners. We are committed to protecting your privacy and handling your data in an open and transparent manner.
1. Who We Are
Lunawat Automation is a leading provider of automation services, a manufacturer of electrical enclosures and control panels, and a dealer for products from Fuji, ABB, Mitsubishi, and Vechi electric. Our contact details are:
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Email: [email protected]
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Website: lunawatautomation.com
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Contact Number: +91 97683 01014
2. Information We Collect
We may collect and process various types of personal information from you, including:
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Contact Information: Name, job title, company name, address, email address, and phone number.
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Business Information: Information related to your projects, inquiries, orders, and business dealings with us.
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Website Usage Data: Information about how you interact with our website, such as your IP address, browser type, operating system, and pages visited. This data is often collected through cookies and similar technologies.
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Information from Communications: Details you provide in your emails, phone calls, or other communications with us.
3. How We Collect Your Information
We collect your information through various channels:
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Directly from you: When you contact us for a quote, place an order, or send an inquiry via email, phone, or our website.
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Through our website: We use cookies and analytics tools to collect data on how you use our website.
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From third parties: We may receive your information from business partners or public sources as part of our business development activities.
4. How We Use Your Information
We use the information we collect for the following purposes:
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To provide our services and products: To fulfill your orders for electrical enclosures and control panels, and to provide our automation services.
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To communicate with you: To respond to your inquiries, provide customer support, and send you important information about your orders or our services.
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For business operations: To process payments, manage our customer accounts, and for internal record-keeping.
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For marketing and business development: To inform you about our latest products and services, including those from our partners Fuji, ABB, Mitsubishi, and Vechi electric. You can opt-out of these communications at any time.
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To improve our website and services: To analyze website usage and improve the user experience.
5. Sharing Your Information
We do not sell, rent, or trade your personal information. We may, however, share your information with:
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Service providers: Trusted third-party companies that perform business functions on our behalf, such as payment processing, IT support, or logistics. These providers are obligated to protect your data and are not permitted to use it for any other purpose.
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Legal authorities: We may disclose your information if required by law or in good faith belief that such action is necessary to comply with legal processes, protect our rights or property, or ensure the safety of our customers or the public.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. We regularly review our security procedures to ensure the highest level of protection.
7. Your Rights
You have the right to:
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Access: Request a copy of the personal data we hold about you.
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Correction: Ask us to correct any inaccurate or incomplete data we have.
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Deletion: Request that we delete your personal data from our records.
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Opt-out: Unsubscribe from our marketing communications at any time.
To exercise any of these rights, please contact us using the details provided above.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on our website, and the “Effective Date” at the top will be revised.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
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Email: [email protected]
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Website: lunawatautomation.com
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Phone: +91 97683 01014